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Inspections

Thurston County Inspection Line
(360) 786-5489

In an ongoing commitment to improve customer service, the Permit Assistance Center has installed a Voice Permit System. You can now schedule inspections, cancel inspections or check results of inspections 24 hours a day, 7 days a week!

red floatInspectors can be reached directly Monday through Thursday between 7am - 8am by calling (360) 786-5489.

engineerBefore You Call, You Will Need ...

  • A touch tone telephone.
  • A site specific permit number (example: 05 100000-check your permit).
  • A three-digit inspection code (check your permit or click on thumbnail image).
  • You will receive voice prompts throughout the process.

Choose from the Following Options:

Press [0] anytime during the phone call to speak with staff during regular business hours (Monday through Friday from 8 a.m. to 12:30 p.m.).


Instructions for [1]: Schedule an Inspection

1. When prompted enter the 8-digit permit number (The system will speak back the site address to confirm the location for the inspection.)

2. Enter the 3-digit inspection code. (The inspection code is listed on your permit and is also available by clicking on the green thumbnail image above...or, you can choose the option to have the system provide a verbal list of outstanding inspections).

 3. The system will prompt you to choose the date you would like to receive the inspection (up to 3 days in advance).

  • NOTE: Next day inspections must be scheduled by 4 pm the previous day.
  • NOTE: Public Works inspections related to land use projects (clearing, grading, roads, drainage) cannot be scheduled through this system. Please dial direct 754-3355 ext 5214.
  • NOTE: Fire code inspections are required for non-residential properties and may be scheduled by appointment. Call 786-5466.

4.  After you have scheduled the inspection you will be able to:

  • Leave a message for the inspector
  • Request another inspection, same permit
  • Request another inspection, different permit
  • Get a confirmation number and end the call

OR return to the main menu for more business with the Permit Assistance Center.


Instructions for [2]: Cancel an Inspection

1. When prompted enter the 8-digit permit number or enter the confirmation number you received when you scheduled the inspection. (The system will speak back the site address to confirm the location for the inspection.)

2. If you don’t have the confirmation number, enter the 3-digit inspection code for the inspection you would like to cancel. (The inspection code is listed on your permit and is also available by clicking on the green thumbnail image above...or, you can choose the option to have the system provide a verbal list of outstanding inspections).

3.   After you have cancelled the inspection you will be able to:

  • Cancel another inspection, same permit
  • Cancel another inspection, different permit
  • Get a confirmation number and end the call

OR return to the main menu for more business with the Permit Assistance Center.

Note: To cancel a fire code inspection (non-residential structures), call (360) 786-5466.

NOTE: To cancel a Public Works inspection (clearing, grading, roads, drainage) call 754-3355 ext 5214


Instructions for [3]: Retrieve Inspection Results

1. When prompted enter the 8-digit permit number or enter the Confirmation Number you received when you scheduled the inspection. (The system will speak back the site address to confirm the location for the inspection.)

2. Enter the 3-digit inspection code for the inspection you would like to hear results. (The inspection code is listed on your permit and is also available by clicking on the green thumbnail image above...or, you can choose the option to have the system provide a verbal list of outstanding inspections).

3.  After you receive the inspection results you will be able to:

  • Hear results for another inspection, same permit.
  • Hear results for another inspection, different permit.
  • End the call OR return to the main menu for more business with the Permit Assistance Center.

Contact Us

Thurston County Permit Assistance Center, 2000 Lakeridge Drive SW, Olympia, WA 98502-6045.
Phone: (360) 786-5490. TDD line: (360) 754-2933.  E-mail: permit@co.thurston.wa.us.

 

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Press [1] Schedule an Inspection