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Thurston County Information Line
(360) 786-5490

The information line allows you to check the status of your project and get zoning and fee information. Once you choose an option, the system prompts you each step of the way.

Before You Call, You Will Need ...information line

  • A touch tone telephone.
  • A site specific permit number (example: 05 100000-check your permit).
  • You will receive voice prompts throughout the process.

Choose from the Following Options:

  • Press [1] Project status
  • Press [2] Zoning information/options
    • Find out the zoning on a parcel and receive zoning information by fax or e-mail.
  • Press [3] Fee information
    • Receive fee information by fax.
  • Press [4] Environmental Health
    • Food handler test information
    • Septic help line
    • Onsite sewage and land use/environmental review staff
    • Food, Pools and Schools Program
    • Drinking Water Testing Lab
  • Press [5] Building and Roads/Public Works
    • Building code information
    • Addressing
    • Flood review
    • Roads/Public Works development review inspections & information
  • Press [6] Code Enforcement (also see our codes enforcement web page)
    • Building and land use complaints
    • Junk vehicle program
    • Sewage, mold and smoking complaints
    • Food establishment, animal bites & West Nile Virtus
  • Press [7] Staff Directory
  • Press [8] Driving directions & office hours
  • Press [0] any time during the call to leave a voice mail message for any permit department.

How to Find a Parcel Number

You'll be asked to provide a parcel number throughout the permitting process.  If you do not know the tax parcel number, call the Thurston County Assessor's Office at (360) 786-5410 or look up the number on the Assessor's Parcel Search website. Important: When using parcel search, use the street address and the street name only.  Do not use directions or words such as "Way" or "Avenue" or "Blvd."  For example, for Thurston County Building 4, you'd type in 929 and then Lakeridge -- not 929 Lakeridge Drive S.W.

PIN Number

If you are a regular Permit Assistance Center (PAC) customer a PIN can be set up for your use. The PIN allows you to have a “profile” updated in the permit tracking database. The profile contains a default phone or fax number and email address where you can receive automatic notifications of inspection results and have documents that are available in the Department Information System sent to you. Check with Permit Center staff to obtain a PIN or if you have questions about this Voice Permit feature

Contact Us

Thurston County Permit Assistance Center, 2000 Lakeridge Drive SW, Olympia, WA 98502-6045.
Phone: (360) 786-5490. TDD line: (360) 754-2933.  E-mail: permit@co.thurston.wa.us.

 

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