Thurston County Development Services

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     VOICE PERMIT SYSTEM     

In an ongoing commitment to improve customer service, Development Services has installed a Voice Permit System. You can now schedule inspections, or check results of inspections, and find out the status of a permit 24 hours a day, 7 days a week!

     Voice Permit System     
     (360) 786-5489     

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Schedule Inspections

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Cancel Inspections

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Retrieve Inspection Results

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Department Information System

     Before you call you will need     

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A touch tone telephone

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A site specific permit number  (Example: 05 100000-check your permit)

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An Inspection code
(Choose from the list on the back of the permit, check the back of this brochure, or the system offers the option of hearing a list of outstanding inspections on your project)

You will receive voice prompts throughout the process.

Press [0] anytime during the phone call to speak with staff during regular business hours.

     Choose from the following options:     

Press [1]   Schedule an Inspection
Press [2]  
Cancel an Inspection
Press [3]  
Retrieve Results
Press [4]  
Department Information System

(Or dial direct (360) 786-5490)

     Personal Identification Number (PIN)     

If you are a regular Permit Assistance Center (PAC) customer a PIN can be set up for your use. The PIN allows you to have a “profile” updated in the permit tracking database. The profile contains a default phone or fax number and email address where you can receive automatic notifications of inspection results and have documents that are available in the Department Information System sent to you. Check with Permit Center staff to obtain a PIN or if you have questions about this Voice Permit feature.

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Thurston County Development Services
2000 Lakeridge Drive SW
Olympia, WA 98502-6045 USA.
(360) 786-5490 TDD line: (360) 754-2933

Email: permit@co.thurston.wa.us