Having trouble paying your utility bill?
We’re committed to keeping our ratepayers connected during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of COVID-19 we have options for you.
Read Governor Inslee’s proclamation on utility ratepayer assistance
A new emergency fund has been created to help you pay your bill if you have fallen behind due to loss resulting from COVID-19. Apply for help from the utility assistance fund contact:
Community Action Council of Lewis, Mason & Thurston County
360-638-1100 ext. 5019
Offer for residential customers only. Act now! Utility assistance funds are limited.
Even if you have not been financially impacted directly by COVID-19, help is still available:
Bill payment assistance
Download the Deferred Payment Plan Request
Paying in person?
You now have two options! Deliver your payment in person, or drop it off in the secure drop-box outside at our offices on Tilley Road during regular business hours.
Thurston County Public
Works supplies drinking water and sewer services for approximately 800
county residents. These services are only available in the following